On this page, you can find general information about buying at Benèl BV . If you have any questions that are not covered on this page, feel free to contact us.
Benèl BV is distributor and wholesaler of optical instruments and photostudio equipment. We deliver our products directly to companies and retailers all over Europe.
Private persons can also place an order on our website, and have their order deliverd to a dealer near them (at this time, only in The Netherlands).
You can login using your emailaddress and password. If you have lost your password, you can request a new one with the link "Forgot password". If you are a company, your whloesale prices will appear after you logged in. If you do not already have a login, please register first.
Immediately after you have ordered, you will receive an automatic confirmation of your order. This is not an invoice. At that point your order is being processed. During office hours, about one hour after processing the order, you will receive an invoice by mail. Once the invoice has been paid (per IBAN), your order is shipped. If you want to pay the invoice by PayPal, please put that as a remark in the commentsfield. Need more information? Please contact our customerservice.
Benèl BV has very competitive shipping rates. Parcels in The Netherlands are delivered for free when the order amound exceeds €50,- (ex VAT). Smaller orders are deliverd at €5,- (ex VAT) per order.
For an overview of all international shipping rates, please click here.
If a product's stock indicator shows red, it means that the product is currently not on stock and on order with the manufacturer.
The deliverytime varies per manufacturer from a few days to several weeks. For an overview of average delivery times per manufacturer, please click here.
Benèl BV offers a unique service for private customers. Consumers can order a product in our webshop and have it delivered at a dealer near their home.
You can also profit from this system by becoming a listed dealer on our website. At this moment, we only offer this service in The Netherlands. Read more...
If you wish, you can have your order delivered directly to your customer by Benèl. The products will be packed in a neutral parcel. If you would like to apply for this extra service, please contact us. If this function is activated on your account, you can enter your customer´s address in the shopping cart.
If you have a defective product, we kindly ask you to fill in an RMA-form which you can download on this website. U can find this form under My Details after you log in. This form leads you through a few checks to make sure you don't send a repair you don't really need to, since a lot of issues can be resolved quite easily.