If you have a defective product, wrong item received or otherwise trouble with an article? We are more then willing to help you. Benèl Ltd has its own repair department and can repair in a quick and professional way.
When returning a product, please check each item below. Experience shows that returns often can be prevented by changing a spare bulb or fuse.
No function: did you check the powercord? is the powercord plugged in?
No function: did you check the fuse? It is usually located near the powercord.
Yes funtion, no light: did you check the flash tube or light bulb? You can use it with another (same) light switch.
Device does not flash anymore: check if the device function with the controller? Is the triggerset set to the correct channel? If you built in the slave, using the flash, it may be to far apart. In that case, try placing them closer together.
Please fill out the form below, for each seperate item.Do you want each item form print, fill and send it?
Click on the image to download the form.